As many of you will remember from last year, regular content loading and processing services will be adjusted during the holiday season. This means that normal content processing will be unavailable between December 18, 2013 and January 3, 2014.
But don’t worry! With our new price scheduler and the ability to set a release date in the future, you can still hold a Boxing Day sale or release a new title on Christmas Day – you just need to make sure you upload the finished files to us by midnight on December 18th, and that all your price scheduling has been entered before then, too.
We will honour all publication dates and price schedules that fall between December 18th and January 3rd so long as you advise us in advance. We just won’t be able to accept new content or new price changes between those two dates.
We are all looking forward to a fantastic holiday season and as always we appreciate your ongoing support and patience. If you have any questions, you can always reach us at firstname.lastname@example.org.