Frequently Asked Questions
We thought it might be helpful to answer some questions that our help-desk gets on the regular. Here are the most common questions we get.
How do I distribute my content through Kobo?
It’s simple. Once you sign up for Kobo Writing Life you can download and review our Writing Life User Guide which offers details about the various steps in your publishing journey. But, in a nutshell, here’s the process:
- Accept the Terms of (You only need to do this once)
- Enter eBook information (Title, Author Name, Description, Category, ), upload your cover, and upload either your ePub file or your manuscript for free conversion to ePub format.
- Indicate whether you want to apply Digital Rights Management (DRM).
- Set the territory and pricing
- Publish your eBook
What is the cost to distribute my eBook?
Nothing! Kobo does not charge a fee for distributing your eBooks. Kobo will also convert your manuscript to the ePub standard format entirely for free and with no strings attached.
Please see the payment section for details on royalties.
How do I protect my content?
Kobo takes a number of steps to prevent your content from being copied, saved, distributed and reproduced. We offer our vendors the option to enable Digital Rights Management (DRM) on all of their titles.
Who owns the rights to my books?
You do! In fact, we require that you own the digital rights to the content you wish to provide to us. If you only own the digital rights to your content in certain territories, you can make that available for sale using our flexible territorial rights management tool within Kobo Writing Life’s easy DIY portal.
PAYMENT, TAXES, AND SALES FIGURES
How do I get paid?
Kobo offers a standard Independent Publisher Program contract through Kobo Writing Life. You can receive royalty payments from Kobo via EFT (Electronic Fund Transfer) directly in to your bank account. Authors are paid 45 days after the end of each monthly period provided they have met a minimum threshold of $50 USD.
- If your content has not generated the minimum threshold listed above, we will provide you with payment every 6 months
- Sales from your books in all countries are amalgamated to reach the threshold listed above
What will my royalties be?
You will receive 70% of the list price for the book (the price the customer pays not including taxes) for each copy of the book that is sold, provided it adheres to the following pricing rules:
- greater than or equal to $2.99 USD in the US,
- greater than or equal to £1.99 GBP in the UK,
- greater than or equal to $2.99 CAD in Canada,
- greater than or equal to $2.99 AUD in Australia,
- greater than or equal to €1.99 EUR in the European Union,
- greater than or equal to $2.99 NZD in New Zealand,
- greater than or equal to $15.99 HKD in Hong Kong,
- greater than or equal to ¥299JPY in Japan,
For original works priced below this threshold, you will receive 45% of the list price.
For books that are a part of the public domain, you will receive 20% of the list price.
How do I change the currency I am paid in?
- Please make sure that you set an “override” price in your new currency for each of your books. When you change your default currency, you need to ensure that the prices in that currency are set manually, using the “override” price option, and are not being automatically converted from a different currency.
To override a price, go to the “eBooks” tab in your KWL account, select the book in question, go to the “Set the Price” step, and then set the switch in the “Override Price” column to a checkmark. Enter your price and save.
- Email email@example.com to ask that we change your default payment currency. Please remember to also indicate the email address associated with your Kobo Writing Life account.
I can’t find my bank branch. How do I enter my banking information?
Make sure that you are entering the correct routing number into the “SWIFT / Routing Number / IBAN” field on the Payment Information page. This varies based on your currency of payment.
- CAD: 9-digit transit code (begins with 0, then 3-digit bank number, then 5-digit branch code)
- USD: 9-digit ABA for an ACH transfer
- EUR: IBAN
- GBP: IBAN or 6-digit Sort Code
- AUD: 6-digit BSB code
- NZD: 6-digit beneficiary bank code
- HKD: 6-digit Hong Kong Clearing Code
- JPY: 8 to 11-digit SWIFT code
Why doesn’t my payment match my dashboard?
The dashboard is a simple and high level overview of estimated earnings, which currently does not take into account coupon codes, purchasing discounts, refunds, or any other variations that might have occurred at the transaction level. In contrast, however, the monthly sales reports that authors receive by email from our Finance department are accurate and match the payments that you receive.
Note that if you participate in a promotion that provides discounting (ex: coupon codes), you will receive a credit memo from our Finance department in addition to the monthly sales report. In this case, the payment you receive will then match the sales report total minus the credit memo total.
How do I find my tax forms?
Our Finance Team does not send out any reports for tax purposes other than the monthly sales reports that are emailed out to our authors. If you have not received these sales reports, please do not hesitate to get in touch with us at firstname.lastname@example.org.
Do I need an Individual Taxpayer Identifier Number (ITIN)?
Nope! Kobo is a Canadian company. You do not need an ITIN and we do not withhold taxes on your sales.
What is Kobo’s EIN?
Kobo is a Canadian company and does not have an EIN. If you are unsure as to how to declare your eBook sales on your taxes, it is advised that you consult your accountant.
If you have any questions at all, please email email@example.com