Before you publish your first book you’ll need to enter your payment information. Our royalty payments are sent via Electronic Fund Transfer. You may need to contact your bank to confirm the information you’ll need to receive this type of payment.
There are two steps involved in entering your information, your Account Details and your Bank Branch Details.
Under Account Details you must enter the name of the person the bank account is registered to and the bank account number. The tax registration number is optional.
Underneath this you’ll find your Bank Branch Details. Here you can choose the currency in which you will be paid by selecting a currency from the drop down menu. You’ll also be required to enter the country and city that your account is registered in. Don’t worry about adding the state or province into this section, the city alone will be enough to bring up your branch.
The next step is adding your SWIFT Code, Routing Number or IBAN. The details needed in this section can differ depending on the currency that you’re using. Here’s a list of the information that each currency requires:
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AUD |
– Valid six digit Bank State Branch (BSB) Code – Beneficiary Bank Country: Australia |
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CAD |
– Five – twelve digit account number and valid nine digit transit code – Beneficiary country: Canada |
|
EUR |
– Valid BIC/SWIFT & Valid IBAN – Beneficiary Bank Country: Euro Monetary Union Countries (except Malta) including French Territories |
|
GBP |
– Valid six digit BACS sort code & eight digit bank account (or IBAN) – Beneficiary Bank Country: United Kingdom |
|
HKD |
– Valid six digit Hong Kong Clearing Code – Beneficiary Bank Country: Hong Kong |
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NZD |
– Valid six digit bank branch code & nine digit beneficiary account number – Beneficiary Bank Country: New Zealand |
|
USD |
– Valid ACH ABA (http://www.fedwiredirectory.frb.org/search.cfm) – Beneficiary Bank Country: USA or Canada (valid transit required if beneficiary bank is within Canada) |
|
JPY |
– Eight – eleven digit swift code – Beneficiary Bank Country : Japan |
If you’re unsure of the banking details needed, please contact your bank. They’ll be able to provide you with the correct information.
Once you’ve filled this section in and click ‘Search’, your bank branch will appear on the box on the right hand side. All you need to do is select the bank branch and then save your changes.
If for some reason you can’t find your bank branch, please contact us at writinglife@kobo.com and we’ll help you find it.
I have already sent you my bank details only a few days ago. Would you please check this for me. If you still require bank details please let me know.
If you’re having trouble entering your banking information, please email writinglife@kobo.com and the team will help you get everything sorted out. Thanks!
Do not believe KOBO’s flip answer, above. I have endured the same indifference from the idle staff at KOBO who just re-send enquirers round and round without raising a finger to provide straightforward help to would-be author/publishers.
Strange, and rather disappointing.
I already went this route. My bank gave me the info but your system isn’t finding it. I need to know what to do to register this. This did not address the issue at all.
Your best course of action is to email writinglife@kobo.com — the team will do all they can to sort this out with you.
Anna,
How did you eventually work this problem out? I’m going through this exact issue now and three emails later, I’m no closer to a solution that when I started. It’s very frustrating.
Sherry
do you have a phone number that I can call as I am also having problems with my bank info. In Canada the transit number is only 5 digits yet you ask for 9?
Hi Angie, we don’t have a direct line but if you email writinglife@kobo.com our team will be able to assist.
I’m having the same problem. I have correctly entered my account number, routing number, and city, and it still “can’t find” the bank.
Hi, I’m sorry to hear you’re having trouble with it. Please email writinglife@kobo.com for assistance.
I am NOT having a problem with this. Perhaps this reply was sent in error.
I had the same trouble using the the routing number. But when I used the SWIFT code for my bank it was found.